Privacy Policy

Doctor Kavena Aesthetics (“we”, “our”, “us”) is committed to protecting your privacy and complying with UK GDPR and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Website or services.

1. Information We Collect

We may collect:

• Personal details you provide (name, email, phone number, medical history for consultations).

• Booking and payment details.

• Information automatically collected when you use the Website (cookies, IP address, browser type).

2. How We Use Your Information

We use your data to:

• Manage bookings and deliver treatments.

• Communicate with you about appointments, aftercare, and clinic updates.

• Send review requests and, where you consent, marketing emails.

• Improve our Website and services.

3. Sharing Your Data

• We do not sell your data.

• Data may be shared with trusted third parties (e.g. booking software, payment processors) where necessary.

• We may share data if required by law.

4. Marketing

• You will only receive marketing emails if you have opted in.

• You can opt out at any time by clicking “unsubscribe” or contacting us at info@doctorkavena.com.

5. Data Storage and Security

• We take appropriate measures to protect your information.

• Data is stored securely and retained only as long as necessary for the purpose it was collected.

6. Your Rights

Under UK GDPR, you have rights including:

• Access to your personal data.

• Correction of inaccurate data.

• Request for erasure in certain circumstances.

• Withdrawal of consent to marketing.

To exercise these rights, contact us at info@doctorkavena.com.

7. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be on our Website.